ThingzSafe help centre
A little help.
Right when you need it.
Guides for Android and the web portal.
Read or print the complete manual
Getting started
Introduction to ThingzSafe
Find out what ThingzSafe can help you organise.
Your first inventory
Set up your locations and add your first item.
Finding your way around
Find your inventory, search and open the app tools.
Sites and Areas
Organise items by the places where you keep them.
Categories, colours and icons
Group similar items so they are easier to recognise.
Adding and finding Things
Add and edit a Thing
Record an item, its location and useful details.
Capture photos for later review
Save photos now and finish the item details later.
Quick one-photo capture
Capture one item at a time for later review.
Add a list for later review
Make a quick list of items to complete later.
Review your captures
Turn unfinished captures into useful inventory records.
Find a Thing
Find an item without remembering where you put it.
Scan a barcode or QR code
Find or add an item using its barcode or QR code.
Photos, documents and downloads
Keep photos and documents with the item they describe.
Zoom a photo
Enlarge a photo to read small details.
Contents, Parts and stock
Stock batches, stock checks and expiry
Track stock batches, count stock and see what to use first.
Contents and quick entry
Track items or supplies stored inside another item.
Track Parts
Record components that belong to a larger item.
Add stock and quantities
Record stock arriving and increase its quantity.
Remove stock
Record stock used and reduce its quantity.
Move or split stock
Move items or quantities to another location.
Check actual quantities
Compare saved quantities with what is actually there.
Check an entire Area
Check the items in one Area against your records.
Scan Contents barcodes
Find stock entries by scanning their barcodes.
Print barcode labels
Print identifiers to find your items by scanning.
Individual Content labels
Print labels for selected Contents and quantities.
History, reminders and value
Loans and rentals
With Pro, track borrowers, bookings and returns.
Sale and disposal tracking
With Pro, record sales and other disposals.
Events and receipts
Keep a dated history of maintenance and other work.
Calendar and repeating reminders
Schedule tasks and keep track of their completion.
Contacts and linked people
Keep supplier and other contact details with your inventory.
Inventory valuation
Review recorded values and identify missing information.
Print and save PDF reports
Print item details or save them as a PDF.
Pro category fields and prompts
With Pro, choose which information your category records.
Tables and scheduled readings
With Pro, record counts, costs and readings that change over time.
Your account and data
Plans, purchases and cancellation
Choose the plan that fits your needs.
Create or join a household
Share an inventory with your household across devices.
Encrypted backup and restore
Keep a backup you can restore if needed.
Settings, reminders and app lock
Adjust app preferences to suit the way you work.
Report a problem
Tell us about a problem or suggest an improvement.
Troubleshooting and support
Find the next step when something does not work.
Using the web portal
Access the web portal
Open your existing household inventory in a browser.
Navigate the web inventory
Find your way around the shared web inventory.
Search and filter records
Find an item without remembering where you put it.
Browse Sites and Areas
Organise items by the places where you keep them.
Add and edit Things on the web
Record an item, its location and useful details.
Bulk grid editing
Update several records together in a grid.
Review queue on the web
Turn unfinished captures into useful inventory records.
Reminders on the web
Schedule tasks and keep track of their completion.
People, invitations and devices
Invite household members and manage their access.
Import inventory
Bring inventory records in from a supported file.
Web valuation, labels and printing
Review values and print reports or labels.
Events and history on the web
Keep a dated history of maintenance and other work.
Link contacts to a Thing
Link an inventory contact to a particular item.
Thing Contents on the web
Track items or supplies stored inside another item.
Contacts on the web
Keep supplier and other contact details with your inventory.
Categories on the web
Group similar items so they are easier to recognise.
Photos and files on the web
Keep photos and documents with the item they describe.
Web sync and session problems
Keep the web inventory and your phone up to date.
Email orders and receipts
Forward a receipt to your household address and review the suggestions.
AI, Alexa and updates
ChatGPT and the API
Using ChatGPT and the API
Start here: ask about your inventory or connect your own application.
Connect and use ChatGPT
Connect once, then ask about what you own in everyday words.
Check receipts, photos and documents
Ask ChatGPT to look through saved files for receipts.
Report bugs and request features
Have ChatGPT draft a report, then approve it yourself.
ChatGPT troubleshooting
Find the next step when something does not work.
Developer API reference
Tokens, requests, valuations, attachments and approved changes.