Access the web portal

Before you sign in

• The web portal is for households on an active Household or Pro plan. It shows the same inventory as your phone.
• Create or join the household in the Android app first, and let the first sync finish. See Create or join a household.
• The web portal can only be used to sign in. You cannot create a new account on it.

Sign in

1. Open https://app.thingzsafe.com/ in your browser.
2. Choose Sign in.
3. Use the same email address as on your phone.
4. Follow the prompts. If you are asked for a verification code, use the latest one from your email.

What happens next: Your household inventory opens. The owner can also open People and devices. People who were invited can use the inventory but cannot manage the household.

If something goes wrong: If the sign-in page offers to create a new account, stop. The portal has not been set up correctly. Contact support instead of creating one.

Sign out

1. Save any edits you are making.
2. Choose Sign out.

Good to know: On a shared computer, close the browser window as well. Never share an invitation code or a verification code with anyone but the person it is meant for.