Scan a barcode or QR code

Scan a code

1. The scanner opens on its own. Hold your phone steady so the code is in view. You do not need to press a button.
2. Where your phone allows it, the scanner focuses and zooms by itself.
3. If it cannot read the code, type the barcode or serial number instead.
4. If you already own the item, ThingzSafe shows each matching Thing with its name, photo, location and quantity.

What happens next

• If there is a match, it opens straight away.
• If there is no match, ThingzSafe asks Create a Thing with this scanned code? Tap Create Thing to add it, or Cancel.
• If you scanned while adding or editing a Thing, tap Use this code to put the code on that Thing, or Cancel to leave the form unchanged.

If something goes wrong

If the scanner cannot read a code, make sure the camera is allowed, add more light and hold the code steady. You can always type the code instead. See Troubleshooting and support.